This Privacy Policy ("Policy") is issued by Captured, a brand owned by Saransh Ventures Private Limited (the "Company", "we", "us" or "our") in accordance with the provisions of applicable law, including the Information Technology Act, 2000, Digital Personal Data Protection Act, 2023 and the rules made thereunder that require publishing the privacy policy and terms of use for access or usage of any digital platform.
This Policy governs our collection, processing, disclosure and retention of your information through our photo discovery platform 'www.captured.co.in' which provides photos to participants of running and other endurance events ("Platform", "Website" or "Web page"). The Company values your privacy and respects your personal sphere of life. We are committed to maintaining your confidence and trust with respect to the information we collect about you.
Please read this Policy carefully to understand our policies and practices. By providing us with your personal data, accessing or using our Platform, you are providing your free, informed, unconditional and unambiguous consent. Such consent may be withdrawn in a manner as specified in this Policy. You agree to accept all the terms contained in this Policy and acknowledge and agree with the practices described herein. If you do not agree with the terms of this Policy, please do not access and use our Platform.
We collect your personal information, phone number, contact details, payment information, etc. to open your user account, for the purchase of Credits, facilitate the use of the Platform, to monitor data and refine and enhance our services. As part of our Policy, we also collect information about your credit and debit cards to facilitate payments. However, we do not store your card or other banking or financial details. We only use services of established third party players for all payment-related services.
We use the data collected to improve our features, research and to facilitate secured payments.
The Company also collects information through the use of cookies. Cookies are anonymous, and unique alphanumeric identifiers sent from our website and stored in your web browser while you are browsing. With the use of these cookies, we collect, amongst others, your Internet Protocol (IP) address used to connect your computer to the internet. We collect information such as your browser type and version, operating system and the content you viewed or searched on the Platform and other related information.
- Provision of Services: The information that you have shared with us may be shared by us with other third parties to enable us to provide you with services, including contractors and service providers that we engage with ("Partners"), including with our payment gateway provider and other Users who wish to purchase the photos that you upload on the Platform.
- Necessary disclosures: We reserve the right to disclose your personal information (i) to comply with any court order, law, or legal process, including to respond to any government or regulatory request, (ii) to enforce or apply our Terms and other agreements, including for billing and collection purposes, (iii) if we believe it is necessary or appropriate to protect the rights, property, or safety of the Company, our clients, vendors, or others, and (iv) for the purposes of fraud protection and credit risk reduction, and for other regulatory compliances or reasons.
- Personalization: We use the above information along with a stream of algorithms for tailoring and customizing content or design of our Website. We also use information such as interests, characteristics, etc., for our research and development in order to enhance product features, recommendations, saleability, etc.
- Updates and other purposes: We may share updates about our Platform and promotional offers from time to time. You will also receive reminders and other details regarding your usage of the account. You can opt out of our promotional emails anytime by clicking the UNSUBSCRIBE link at the bottom of any of our email correspondences. We shall have no responsibility in any manner whatsoever regarding any promotional emails or SMS sent to you.
We do not sell, trade, rent, or otherwise transfer personal information to others.
We use the following third-party service providers for the provision of payment related services:
In the course of our business operations, we may need to transfer your personal data to countries outside of India. Such transfers will only be made in compliance with Rule 15 of the Digital Protection Data Privacy, Rules, 2025, ("DPDP Rules") and any requirements prescribed by the Central Government for sharing such data with foreign States or entities. We will ensure an adequate level of protection for your data through appropriate safeguards.
We understand that your privacy is important, and therefore, we endeavor to keep your personal information secured. The personal information of each User is stored on servers that are behind a firewall and are housed within secured data centers provided by established global players.
You should know, however, that the Company cannot fully eliminate such risks. Therefore, while we strive to protect your information, we cannot ensure and do not warrant the absolute security of any information you transmit to us. We are not responsible for circumvention of any privacy settings or security measures contained on our Platform. While we have taken reasonable technical, procedural and organisational steps to prevent internet fraud and ensure any data collected from you is stored as securely and safely in accordance with applicable law, we cannot rule out nor be held liable in the unlikely event of a breach resulting in hacking or other malicious forms of data access/theft etc.
Any data breaches and/or security lapses you may identify on the usage of the Platform, may be reported by email to the Grievance Officer as provided below.
(a) Know How Data is Used: You can seek information on what personal data has been collected, why it has been collected and how it is being used. The Company must provide this information in a simpler form.
(b) Data retention/ erasure: We shall retain any information and all the content therein, that you may have provided to us, for as long as required for the specific purpose(s) for which it was collected, stored and processed for. If you no longer want us to use your information to provide the Platform to you, you can request that we erase your personal information and close your account. Please note that if you request erasure of your personal information, we may retain some of your information as necessary for our legitimate business interests and to the extent necessary to comply with our legal obligations.
(c) Consent withdrawal: You can withdraw your consent for storing and/or processing of your information at any time by changing your account settings or by sending a communication to us specifying the consent you are withdrawing.
(d) Access or deletion of information: In accordance with applicable law, you have the right to access or request the deletion of your information from our systems.
(e) Rectification of information: You have the right to ask us to correct inaccurate or incomplete information concerning you.
(f) Grievance redressal mechanism: You have the right to a grievance redressal provided by us in respect of any act or omission by us regarding the performance of our obligations in relation to your information.
(g) Nominate Individuals: You have the right to nominate one or more individuals to exercise your rights on your behalf in the event of your death or incapacity.
To exercise any of the abovementioned rights or seek further details on the process, you are encouraged to contact us using the details provided below.
The Company does not intentionally or knowingly collect or process the personal data of a child (as defined under applicable law) except in accordance with the Digital Personal Data Protection Act, 2023 and the rules made thereunder, and only after obtaining verifiable consent from the child's parent or lawful guardian in the manner prescribed under applicable law.
The Company does not provide its Services to children in the absence of such verifiable parental or guardian consent. Any collection or processing of children's Personal Data shall be limited to what is strictly necessary for the purposes of providing the Services and shall be subject to appropriate technical and organisational safeguards as required under applicable law.
If you are a parent or lawful guardian and believe that the Company has collected or processed your child's personal data without obtaining verifiable consent, you may contact us at customercare@fitpage.in immediately upon becoming aware. Upon receiving such intimation, the Company shall take reasonable steps to verify the claim and, where required under applicable law, delete such personal data in a timely manner.
We review our policies from time to time and make necessary changes whenever required. Any changes to our Policy will be posted on this page so that you are always aware of our policies. Your continued use of the Platform constitutes your consent to such modifications. You agree to periodically review the current version of the Policy, as may be updated by us.
This Policy shall be governed by and constructed in accordance with the laws of India. The courts in Mumbai, India shall have the exclusive jurisdiction to determine any disputes arising in relation to, or under this Policy.
(a) The security and confidentiality of your personal data is important to us. When using external service providers acting as processors, we require that they adhere to the same standards as we do. Regardless of where your Personal Information is transferred or stored, we take all steps reasonably possible to ensure that personal data is processed as required under applicable law.
(b) We seek to ensure compliance with the requirements of the Information Technology Act, 2000 and Rules, the Digital Protection Data Privacy Act, 2023 and DPDP Rules, as amended from time to time, to ensure the protection and preservation of your privacy. By accepting the terms of this Policy, you agree that the standards and practices being implemented by us are reasonable and sufficient for the protection of your personal data.
We always invite your comments and questions about the Company, its services and user interface. Please contact us for any queries, feedback and issues.
Please contact our grievance officer ("Grievance Officer") below:
Name: Manasi Jadhav
Designation: Vice President
Email-Id: manasi@fitpage.in
Upon receiving such grievance, we shall take reasonable steps to resolve and respond within 90 (ninety) days, or within such other maximum period as may be permitted under applicable law. In order to safeguard your privacy and ensure the security of your data, we may require you to provide certain additional information or documentation necessary to verify your identity prior to acting upon or complying with your grievance. We do not levy any charges or fees for enabling you to access your data or for facilitating the exercise of any other rights granted to you under applicable data protection laws.
